{"id":3877,"date":"2026-08-07T18:55:33","date_gmt":"2026-08-07T18:55:33","guid":{"rendered":"https:\/\/lunicaofficial.com\/?page_id=3877"},"modified":"2026-09-05T03:32:28","modified_gmt":"2026-09-05T01:32:28","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/lunicaofficial.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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These Terms and Conditions govern the relationship between <\/span>Memoraya EOOD, UIC <\/span>208392441, owner and operator of the online store <\/span>L’unica<\/b>, \u0434\u043e\u0441\u0442\u044a\u043f\u0435\u043d \u043d\u0430<\/span> www.lunicaofficial.com<\/b><\/a> and any natural person (\u201cUser\u201d or \u201cCustomer\u201d) who uses the website.<\/span><\/p>\n

These Terms and Conditions apply to use of the website, creation and use of a customer account, placement of orders and conclusion of distance sales contracts between L\u2019unica and the Customer.<\/span><\/p>\n

Before using the website or placing an order, please read these Terms and Conditions carefully. By using the website and\/or submitting an order, you confirm that you have read, understood and accepted them.<\/span><\/p>\n

These Terms and Conditions have been prepared in accordance with the laws of the Republic of Bulgaria and applicable European Union law.<\/span><\/p>\n

Matters relating to the processing of personal data, use of cookies, delivery terms, the right of withdrawal, and product exchanges and returns are governed in detail by separate policies and information pages on the website, which form an integral part of these Terms and Conditions.<\/span><\/p>\n

These Terms and Conditions apply to all products, services and features offered through the website unless special terms are provided for a specific product, service, campaign or other initiative. Such special terms may apply, including but not limited to pre-orders, gift cards, limited collections, personalized items and promotional campaigns. In the event of a conflict between these Terms and Conditions and the applicable special terms, the special terms shall prevail.<\/span><\/p>\n

Merchant details<\/h2>\n

\u041e\u043d\u043b\u0430\u0439\u043d \u043c\u0430\u0433\u0430\u0437\u0438\u043d<\/span> L’unica, \u0434\u043e\u0441\u0442\u044a\u043f\u0435\u043d \u043d\u0430 www.lunicaofficial.com<\/a>is operated by:<\/span><\/p>\n

Memoraya EOOD
UIC: <\/span>208392441<\/p>\n

Registered office and management address:<\/span>
<\/span>19 Boris Arsov St., entrance G, floor 6, apartment 62<\/span>
<\/span>1000 Sofia, Bulgaria<\/span><\/p>\n

Manager: <\/span>Raya Dimitrinova Ivanova<\/p>\n

E-mail: <\/span>office@lunicaofficial.com<\/b><\/p>\n

Definitions<\/h2>\n

For the purposes of these Terms and Conditions, the terms below have the following meanings:<\/span><\/p>\n

Website<\/b> \u2013 \u0438\u043d\u0442\u0435\u0440\u043d\u0435\u0442 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430\u0442\u0430<\/span> www.lunicaofficial.com<\/a>, \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u0435\u043b\u043d\u043e \u0432\u0441\u0438\u0447\u043a\u0438 \u043d\u0435\u0439\u043d\u0438 \u043f\u043e\u0434\u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0438, \u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b\u043d\u043e\u0441\u0442\u0438, \u0443\u0441\u043b\u0443\u0433\u0438 \u0438 \u0441\u044a\u0434\u044a\u0440\u0436\u0430\u043d\u0438\u0435.<\/span><\/p>\n

L’unica<\/b>, <\/span>\u043d\u0438\u0435<\/b>, <\/span>\u043d\u0430\u0441<\/b> \u2013 \u043e\u043d\u043b\u0430\u0439\u043d \u043c\u0430\u0433\u0430\u0437\u0438\u043d\u044a\u0442 L’unica, \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u0432\u0430\u043d \u043e\u0442 <\/span>Memoraya EOOD, \u043a\u043e\u0439\u0442\u043e \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438 \u0447\u0440\u0435\u0437 \u0441\u0430\u0439\u0442\u0430.<\/span><\/p>\n

User<\/b> any natural person who visits, browses or otherwise uses the website, whether or not they make a purchase.<\/span><\/p>\n

Customer<\/b> a User who has placed an order through the website to purchase one or more products.<\/span><\/p>\n

Customer account<\/b> \u2013 a personal account created by registering on the website that enables access to certain features, including management of personal data, order history, a wishlist and other personalized services.<\/span><\/p>\n

Goods (Product)<\/b> \u2013 any goods offered for sale through the website, whether available for immediate delivery or offered as a pre-order.<\/span><\/p>\n

Pre-order<\/b> \u2013 a product ordered in advance that is not available at the time of ordering. Special terms may apply to pre-orders regarding delivery times, payment, withdrawal from the contract or other specific rules.<\/span><\/p>\n

Order<\/b> \u2013 an electronic statement by the Customer, made through the website, expressing the intention to purchase one or more products under these Terms and Conditions.<\/span><\/p>\n

Distance contract<\/b> \u2013 a contract concluded between the merchant and the Customer by means of distance communication, without the simultaneous physical presence of the parties, in accordance with applicable law.<\/span><\/p>\n

Special terms<\/b> \u2013 additional rules applicable to specific products, services, campaigns, promotions or website features that supplement or amend these Terms and Conditions for the relevant case.<\/span><\/p>\n

Use of the website<\/h2>\n

The website may be used freely by all visitors in compliance with these Terms and Conditions and applicable law.<\/span><\/p>\n

Registration for a customer account is required to use certain features, including creating a wishlist, viewing order history, saving delivery information and other personalized services.<\/span><\/p>\n

When registering or placing an order, the User\/Customer must provide accurate, truthful and up-to-date information. L\u2019unica is not liable for delays, inability to fulfill an order or other adverse consequences resulting from incorrect or incomplete information.<\/span><\/p>\n

The User is responsible for safeguarding the login details for their customer account and for all actions performed through it.<\/span><\/p>\n

The website must not be used in any way that violates the law, the rights of third parties or the normal operation of the website, including but not limited to:<\/span><\/p>\n